UK ~ Reading
Manager, Quality Systems & Compliance
Due to growth and expansion, we have an exciting opportunity for a Quality Systems & Compliance Manager to join Quotient Sciences, Reading. In this role, you will be responsible for overseeing the site’s Quality Management System and assuring its continued compliance with applicable global regulations, standards, and global company policies and procedures. This position will develop, implement, maintain and oversee systems that include, but are not limited to investigations, change control, CAPA, auditing, documentation, risk management, vendor quality management, training and metrics. This position will lead initiatives to assure continued compliance across the Reading site, drive continuous quality improvement initiatives and advance the quality culture.
Main tasks and responsibilities:
- Manage direct reports, drive a high performing organization, and develop personnel for current and future roles within Quotient Sciences.
- Drive continuous improvement initiatives to assure that the quality systems remain compliant, efficient and effective and current and future risks are mitigated to support business needs.
- Administer the site’s CAPA, Change Control, internal audit, and document control systems.
- Assure new and existing site suppliers/subcontractors are evaluated in accordance with the company’s supplier management program to ensure that quality requirements can be and continue to be met. Assure supplier audits are conducted by qualified individuals per company requirements to support business goals. Implement Quality Agreements with suppliers to assure quality requirements and expectations are defined and understood. As required, collaborate with suppliers to resolve quality issues and escalate issues with strategic/global suppliers to Global Supplier Quality Management.
- Ensure all quality documentation is created, reviewed, approved, and retained in accordance with established procedures and regulatory requirements.
- Oversee the GXP training program at the site to assure training is comprehensive, appropriate and drives the required quality competencies. Ensure training plans for site personnel are properly established and maintained based on job functions. Deliver quality systems and cGXP training for all site personnel and ensures that training is adequate and available.
- Identify and deploy effective quality controls to assure data integrity within and across quality data sources.
- Collect, track and trend quality metrics. Analyse trends and identify and lead efforts to correct adverse trends. Issue and present trend reports and quality improvement efforts to site management.
- Serve as site lead on global quality system improvement initiatives, including harmonization and integration of electronic tools and systems. Collaborate with other sites to develop common processes and procedures, integrating industry best practices.
- Identify compliance gaps and adverse trends in quality systems and escalate events requiring immediate action to management. Lead focused teams within the site to resolve compliance issues.
- Influence peers through routine communication and interactions to ensure compliance with internal SOPs and regulatory requirements.
- Perform other duties as assigned
The successful candidate will have strong leadership skills to guide change in workplace culture and participate in integration activities taking place throughout our global organization. The candidate must be a hands-on, participative manager who will lead by example and develop an internal team.
Essential skills and experience required for the role:
- Bachelor’s degree in in a related discipline with minimum of 5 years of experience in pharmaceutical quality with broad knowledge of GXP requirements and quality systems
- Excellent analytical, problem solving, and troubleshooting skills
- Strong interpersonal skills with a special focus to customer satisfaction
Other skills and experience required:
- Thorough knowledge of cGMP principles and EU regulations
- Thorough knowledge of Quality Risk Management and Data Integrity regulations
- Demonstrated ability to compile and interpret quality metrics and lead teams to improved performance demonstrated through metrics
- Experienced in conducting internal and supplier audits, and preparing for and hosting regulatory inspections and audits
- Strong root cause analysis/problem solving, risk assessment and impact analysis abilities.
- Excellent oral and written communication skills, and technical writing capabilities
- Self-directed and able to work effectively across multiple global cultures and with cross functional teams.
- Experience working in manufacturing and/or laboratory environment
- Successfully completes regulatory and job training requirements
In return, you will receive a competitive salary, an exciting and rewarding career within a fast paced and dynamic QA department.